Privacy Policy – Aquatongue.com.au

Effective Date: October 2025

Aquatongue.com.au (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address

• Payment and billing details (processed securely via PayPal Merchant)

• Account login details (if applicable)

• Website usage data, including IP address, browser type, and cookies

2. How We Collect Information

• Directly from you when you register, purchase, or contact us

• Automatically through cookies, analytics tools, and server logs

• From trusted third-party service providers (e.g., payment gateways, delivery partners)

3. Use of Information

We use your personal information to:

• Provide and improve our products and services

• Process transactions and deliver orders

• Respond to inquiries and customer support requests

• Send updates, promotions, and newsletters (you may opt out anytime)

• Comply with legal obligations

4. Disclosure of Information

We may share your information with:

• Service providers (payment processors, logistics, IT support)

• Regulatory authorities when required by law

• Business partners, only with your consent

We do not sell or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking

Aquatongue.com.au uses cookies and analytics tools to enhance user experience. You can disable cookies in your browser settings, but this may affect site functionality.

7. Access & Correction

You have the right to:

• Request access to the personal information we hold about you

• Request corrections if your information is inaccurate or outdated

To exercise these rights, contact us at: admin@aquatongue.com.au

8. Overseas Disclosure

Some service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Aquatongue.com.au Email: admin@aquatongue.com.au Phone: 0458 967 444 Address: Gosford, NSW, 2250